The following contains important information for your certification exam. Please read to the end.
For your safety and convenience, you can now take the CMSRN exam at home, provided you meet the computer requirements for a remote proctored exam. Please see below for instructions on how to schedule an exam taken at home. It's also important to read Prometric's FAQ for in home test takers.
Prometric has deemed the CMSRN certification an essential services program, and so you will be able to take the CMSRN exam at a limited number of test centers starting on May 1. Some scheduled testing appointments with Prometric may still be cancelled due to government-required social distancing policies. See below for what to do if Prometric has cancelled your scheduled exam.
Safety Practices at Test Centers
You will be required to bring and wear a mask to the test center. Both medical masks and cloth face coverings are acceptable.
To observe social distancing at six feet per the CDC guidelines, Prometric has limited the number of people allowed in a test center. This means you may have difficulty finding an available date or nearby location to take the exam at a test center. If you are unable to find a date or location that works for you, we encourage you to sign up for a remote proctored exam.
My testing window ends soon. How do I get an extended testing window?
If you have an exam scheduled and you do not take that exam, you are required to pay a $75 fee to receive a new 90-day extension. If you are not sure if you have an exam scheduled or not, please contact us at firstname.lastname@example.org to find out.
If I'm a FailSafe applicant, can I still get an extension?
Extensions do not apply to FailSafe applicants. Instead, the missed appointment is considered an attempt. You may have an additional attempt to take the exam. Contact your FailSafe Administrator at your organization to determine if you have another chance to take the exam.
How can I schedule or reschedule an exam at a test center or at home?
If you have an exam scheduled at a test center and you want to reschedule to another date at a test center, go to your exam application, click Step 3: Exam Appointment Scheduling, and then click Reschedule CMSRN Exam Appointment At Test Center.
If you have an exam scheduled at home and you want to reschedule to another date at home, go to your exam application, click Step 3: Exam Appointment Scheduling, and then click Reschedule CMSRN Exam Appointment - Remote Proctored.
If you have an exam scheduled at a test center and you would prefer to take the exam at home, we first recommend that you confirm your computer meets the requirements for an at-home exam. If your computer does meet the requirements, then you should cancel your scheduled exam. Go to your exam application, click Step 3: Exam Appointment Scheduling, and then scroll to the bottom and click Cancel CMSRN Exam. After you have canceled your exam, you can click Schedule CMSRN Exam - Remote Proctored.
Can I keep my scheduled exam date?
If you have an exam scheduled at home or at a test center and you want to keep that exam date, you can keep it provided we do not hear of expanded closures from Prometric and you do not receive any communication from Prometric about your exam being cancelled. You should be monitoring your email account for any communication from Prometric or MSNCB; specifically, the email address you use to sign in to your AMSN/MSNCB accounts is the email address that Prometric will use to send you updates about your exam.
What are the requirements for taking a remote proctored exam? Do I have to take it at my house?
You should run the ProProctor system check on the device you will be using to take the exam to make sure you meet the requirements for a remote proctored exam.
You do not have to take the exam at your house. The requirements for the environment in which you take the exam include but are not limited to: the room must be an indoor room with four walls that is well-lit and free from background noise and disruptions. No one else may be present in the room in which you take the remote-proctored exam. If a third party enters the room during the exam, your exam will be terminated and/or your results invalidated.
Can I reschedule or cancel my exam? What happens if I miss my exam or don't take an exam within my testing window?
You can cancel or reschedule your exam at no cost up until 6 days before your scheduled exam date. You cannot reschedule or cancel your exam within 5 days of your exam date. If you do not attend a scheduled exam or you fail to reschedule or cancel before the cutoff date and you would still like to test, you are required to pay a $75 extension fee to receive another 90-day window. This is a one-time only opportunity and the request to email@example.com must be made within 30 days of the missed appointment.
FailSafe applicants: If you miss an exam or do not take an exam, that missed exam or missed testing window counts as one of your two attempts to take the exam and you will have to reapply for another exam. Your facility may be billed for the cost of an exam for any missed exam or missed testing window.
As usual, you will need to bring a government-issued photo ID that matches the name used on your exam application. If you are testing outside your country of citizenship, you will also be required to bring a valid passport. Prometric will allow government-issued IDs with expiration dates from Feb 1, 2020 and forward to be used as an acceptable ID for testing until governmental issuing entities resume operations.