Nurses Forum: Patient Satisfaction Scores

ADVANCE asks nurses how it is that they go about meeting the needs of today’s patient population in a value-based healthcare environment.

Participating in this forum are Michelle Moccia, DNP, ANP-BC, CCRN, president of the Gerontological Advanced Practice Nurses Association and program director at St. Mary Mercy Livonia (MI) Hospital; Summer Bryant, MSN, RN, CMSRN, director of the Academy of Medical-Surgical Nurses’ board of directors and nurse manager at the University of Kansas Hospital, Kansas City; and Antoinette Falker, DNP, RN, CBN, CMSRN, GCNS-BC, president of the Medical-Surgical Nursing Certification Board and clinical nurse specialist at Barnes-Jewish Hospital, Saint Louis, MO.

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